Housing Assistant – The Commons

The mission of HPP is to work with individuals and families in our community to achieve their full potential through supportive housing and recovery services, to rebuild dignity & self-sufficiency, and permanently exit homelessness. Our efforts focus on overcoming the barriers to developing and maintaining stable housing and sober living. To do this, we adhere to commonly held social work values of service, social justice, dignity and worth of the whole person, importance of human relationships, integrity, and competence. We believe that these values infuse the work of HPP and are a guidepost to which our staff and partners should aspire.

The Housing Assistant provides continuity in housing and facilities for The Commons, a supportive housing apartment building in Colorado Springs. The Housing Assistant ensures that each resident adheres to the rules of the program and their lease. This position will work up to three 12-hour shifts per week, and reports to the Program Manager.

• Provide support to residents living in the supportive housing program, including managing potential crisis intervention, and providing recovery support, resources, and referrals.
• Perform regular walk-throughs of the building to ensure wellness and safety for all residents and identify any problems or needs for maintenance to be addressed the next day.
• Ability to do some light maintenance around the front desk and entryway.
• Support the clients and residents in their recovery and redirect the client to work with their Case Manager to ensure they are working through their individual service plan. May have to employ motivational interviewing and provide support to build recovery skills of residents.
• Mediate resident conflicts, receive complaints, and coordinate responses with building staff and Case Managers.
• Work closely with property management and The Commons support staff to mitigate and resolve any personal, medical, or facility emergencies.
• Perform outreach, outsource, and coordination of donated items for the food pantry and clients.
• Plan, organize, and oversee community events, to include town hall.
• Monitor and update community calendars.
• Perform other duties as assigned.

• Attend and participate in staff meetings.
• Attend, participate, and interact with donors or fundraising events as requested.
• Produce documentation timely as requested for audits or other business requirements.
• Maintain work and office environment to professional standards.
Housing Assistant – Days – The Commons – 07.03.2024 Page 2 of 2

• Understanding of the mental health and substance abuse recovery process.
• First Aid and CPR certification required, or to be obtained within the first 30 days of employment.
• Mental Health First Aid certification by NAMI must be obtained within the first 30 days of employment.
• Understanding of HIPAA regulations and standards regarding privacy and confidentiality in the provision of therapy services and medical billing.
• Proficiency in general computer skills and Microsoft Office applications including Word, Excel, and Outlook.
• Ability to efficiently track donations that are received.
• Valid Colorado driver’s license, clean driving record, and must have personal vehicle insurance.

• Associate’s degree or similar education in Social Services.
• Relevant experience may be substituted for the educational requirement on a year-for-year basis.
• Lived Experience is useful for understanding the culture of a supportive housing program.
• Peer Recovery Coach certification preferred.
• Addictions counseling knowledge, experience, or certifications preferred.
• Knowledge and training in generalized health care standards, substance abuse recovery process and treatment, mental health care, and trauma informed care skills.

• While performing job duties, the employee will be regularly required to sit and stand for the duration of their shift.
• Must be able to move or lift 25 lbs. on a regular basis, and heavier on occasion.

• The salary for this position is $22.00 – $24.00 per hour. This is a full-time non-exempt position.

• Medical, Dental & Vision – employer pays 50% of premium
• Life, accidental death & dismemberment, and short-term disability insurance – employer pays 100%
• 401k – employer match is 1%
• 18 days of vacation for years 0-5 accruing annually
• 6 days of paid sick leave accruing annually
• 6 paid holidays + 4 floating holidays
• Employee Assistance Plan – employer pays 100%


Submit your resume to: amelbourne@homewardpikespeak.org, with Housing Assistant in the subject line.

Homeward Pikes Peak is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Homeward Pikes Peak makes hiring decisions based solely on qualifications, merit, and business needs at the time.