Bloom House Residential Treatment Center (RTC) Program Coordinator

About Homeward Pikes Peak

The mission of HPP is to work with individuals and families in our community to achieve their full potential through supportive housing and recovery services to rebuild dignity & self-sufficiency and permanently exit homelessness. Our efforts focus on overcoming the barriers to developing and maintaining stable housing and sober living. To do this, we adhere to commonly held social work values of service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence. We believe that these values infuse the work of HPP and
are a guidepost to which our staff and partners should aspire.

Position Summary

This will be a dynamic position that works with all team members to provide treatment and housing for clients of a residential treatment center for pregnant and parenting women. Specifically, this position will work closely with the Director of Sober Homes and Recovery Services to coordinate services to clients and manage the site. This staff member may be the first point of contact with referral agencies and will be able to provide a description of the program and services to any inquiry. The Program Coordinator reports to the Director of Sober Homes and Recovery Services. The work schedule is Monday – Friday, days with occasional overtime available.

*** To maintain our standing with the Colorado Behavioral Health Agency as a Special Connections Contract provider, only women will be considered for this position.


• Work closely with the Program Director, Billing Specialist, Residential Counselor, and behavioral health team to deliver services and coordinate the program schedule with residents.
• Coordinate inquiries and track referrals to the program and communicate with referral partners. Set up intakes and assessments for new clients.
• Provide resources and referrals for up to 8 women; develop individualized service plans for each participant in the program.
• Make a minimum of one case management appointment a week per client and work with each client to set goals for healthy individual growth with an emphasis on maintaining recovery that supports the treatment plan: monitor progress in attaining goals.
• Assist clients with community engagement and obtaining resources to increase self-sufficiency; assist with enrolling with childcare; coordinate with other community service agencies to access services for clients as needed.
• Document all client encounters in the online electronic health record system.
• Coordinate office/building supplies for the program; including maintenance scheduling and repairs.
• Plan and shop for food weekly; organize meals, including coordination of set-up and clean-up.
• Oversee the physical housing and office environment including coordination of chores, which may include light vacuuming, trash disposal, etc.
• Provide clients with transportation to appointments when necessary.
• Monitor adherence of clients to the Bloom House RTC policies and procedures.
• Assist in Staff Scheduling for the 24/7 program.
• Other duties as assigned.

• Attend and participate in staff meetings.
• Attend and/or participate or interact with donors or fundraising as requested.
• Produce documentation daily, and as requested for audits or other business requirements.
• Maintain office and center environment to professional standards.


• Bachelor’s Degree preferred in a related field (social work, sociology, human services, nursing)
• QMAP certified (or willing to obtain), First Aid, CPR
• 1 – 3 years of experience required in a related field
• Knowledge of basic care coordination of community resources.
• Experience working with clients who are involved with the criminal justice system, probation/parole, human services, and/or other similar referral sources.
• Experience with motivational interviewing techniques. Understands the principles and concepts of trauma, resiliency, recovery, and a wellness-orientated lifestyle.
• Ability to maintain professional boundaries with clients, flexibility, creativity, compassion, and professionalism.
• Prior experience in patient navigation and connecting patients to required services or resources.
• Prior experience in working with women, pregnant women, or postpartum women and families.
• Experience providing administrative support to clients, families, staff, and other stakeholders in a substance abuse treatment setting.
• Understands the principles and concepts of trauma, resiliency, recovery, and wellness-orientated lifestyle and able to teach clients.
• Completion of appropriate continuing education requirements every year to maintain certifications.
• Understanding of HIPPA regulations and standards regarding privacy and confidentiality
• Self-starter and ability to work independently with minimal supervision.
• Computer skills in word processing, spreadsheets, and databases including Excel and Word.
• Strong communication skills
• Familiarity with using electronic health records and documentation.
• Successful candidates must submit to and pass, a post-offer drug screen and criminal background check.
• Must have a valid driver’s license and clean motor vehicle report.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to sit at a desk or conference table; and talk or hear when interacting with various individuals and groups.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to airborne viruses, bacteria, or other bodily pathogens carried by residents or present in the residential treatment center. The employee is occasionally exposed to outside weather conditions and fumes or airborne particles when walking between buildings. The noise level in the work environment can range from very quiet while in a private office or the treatment center, to loud in the shared office spaces.

Compensation and Benefits

The pay for this position is $22-24 per hour. This is a full-time position of three 12-hour shifts weekly. There may be opportunities for overtime.

HPP offers paid vacation, and sick leave for full-time, regular employees. Other benefits include medical, vision, and dental insurance that the employee may select at one-half the cost of the monthly premium. Additionally, short-term disability, accidental death and dismemberment, life
insurance, and EAP is provided at no cost to the employee. Participation in 401K is also offered.

Please send a cover letter and resume to

Homeward Pikes Peak is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any
other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Homeward Pikes Peak makes hiring decisions based solely on qualifications, merit, and business needs at the time.
























Rev. 092023